Pepsico is seeking a dedicated and dynamic individual to join our Customer Support team, specializing in social media interactions. As a Customer Support Specialist, you will be at the forefront of our digital engagement strategy, ensuring our customers receive timely and effective support across various social media platforms.

 

The Opportunity

The motivation behind the job is to:
• Get and handle all client orders for target markets
• Demand filler orders where required
• Resolve request the executives related issues
• He/ She will be answerable for guaranteeing everyday request handling for ANZ Specialty unit (Australia and New Zealand), driving highest quality level client support and keeping up with execution measurements using standard cycles and best practices. The CSR will be supposed to collaborate with other CSRs in the Organization as well likewise with site and BU Administration.
• This job will uphold ANZ specialty unit and line up with ANZ market working hours and working days.

Your Effect
• As SC Cust Svc AssocAnalys tour capabilities would comprise of

Request The executives
• Guarantee everyday request handling for ANZ specialty unit
• Explore and circle back to any request blunders and holds
• Draw in with VRPs to successfully raise filler orders where required
• Speak with in-market partners to address any request related issues, for example, holds and portion issues
• Support in-market partners with managerial errands like reports age and adhoc orders, for example, gifts and test orders
• Best practices execution in MBS and territorial
• Refill other CSRs on excursions in a similar channel or different channel
• Some other Business Channel Request handling or claims support as required.

Organization
• Upkeep month end request compasses to guarantee all orders are represented
• Support in-market efficiency groups in their revealing
• Flex Timetable: need to line up with ANZ working hours and working days, for the market covered.

Capabilities

Who Are We Searching For?
• Four year certification liked, with least long term experience working with client care, request the executives related insight.
• Experience in FMCG industry wanted. Frito-Lay Field Deals Tasks/Plant experience liked
• SAP activities experience wanted; Working information on request handling and request life-cycle
• Great information on Microsoft Office/Email capacities, and information Investigation and Revealing stages
• High private trustworthiness and norms
• Conversant in English. Great correspondence and affecting abilities
• Thoughtfulness regarding subtleties, and alright with information
• Cooperation soul and cooperative disposition, client driven mentality
• Exhibited capacity to work in an outcomes situated, testing climate
• Should areas of strength for hold up abilities and embrace high level assistance climate
• Assuming this is an open door that intrigues you, we urge you to apply regardless of whether you meet 100 percent of the necessities.

What might you at any point anticipate from us:
• Chances to learn and foster consistently through a great many projects.
• Interior computerized stages that advance self-learning.
• Advancement programs as indicated by Initiative abilities.
• Specific preparation as indicated by the job.
• Opportunities for growth with interior and outer suppliers.
• We love to celebrate achievement, which is the reason we have acknowledgment programs for rank, conduct, authority, snapshots of life, among others.
• Monetary health programs that will assist you with arriving at your objectives in all phases of life.
• An adaptability program that will permit you to adjust your own and work life, adjusting your functioning day to your way of life.
• What’s more, on the grounds that your family is additionally essential to us, they can likewise appreciate advantages, for example, our Health Line, a great many Arrangements and Limits, Grant programs for your youngsters, Help Plans for various snapshots of life, among others.
• We are an equivalent open door manager and worth variety at our organization. We don’t segregate in light of race, religion, variety, public beginning, orientation, sexual direction, age, conjugal status, veteran status, or handicap status. We regard and worth variety as a work power and development for the association.

Pepsico Customer Support Jobs (Social Media, Full Time) $70-80$/Year

“Top 10 Interview Questions”
• Can you tell us about yourself?
• What interests you about this position?
• What are your strengths?
• What are your weaknesses?
• Can you give an example of a time when you solved a problem creatively?
• How do you handle stress and pressure?
• How would you describe your work style?
• Can you tell us about a time when you had to work with a difficult
• colleague or supervisor?
• How do you stay organized and prioritize tasks?
• What are your long-term career goals?

Document Required:
• Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
• the Official Notification Before Applying.
• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:
• All the eligible candidates can apply for This Job as mentioned below
• Read the official notification carefully From the Official Website.
• Read the Notification Carefully Before Applying.
• Fill out The Application Form (The link Is Given Below)
• Attach the Required Document and Passport Size Photo with Signature.
• Then Submit. Done.



Apply to this job