Location: Due to COVID-19, the position is remote until further notice.
The Executive Assistant/Technical Writer reports directly to the CEO and is responsible for a variety of operational, marketing, administration and business development tasks.
For this role, we’re looking for a creative problem solver who is self-driven and thrives in a fast-paced environment. The ideal candidate will have exceptional communication skills (oral and written) and be comfortable interacting with a wide range of professionals at every level of the organization. Excellent organizational & administration skills, a strong work ethic, and the ability to work effectively with minimal supervision are also essential.
The successful applicant will also oversee the organization’s business processes and document management, making and implementing recommendations for improvement where appropriate. As a member of our dynamic and collaborative organization, you will be required to work both on your own with… minimal supervision, and as part of a team, while upholding a strict level of confidentiality. You should also be prepared to work flexible hours/overtime.
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Key responsibilities:
• Project & operations management
• Research, write, edit, and produce technical documentation for internal and external stakeholders
• Support the team in managing project timelines, quality, and client relationships
• Sales, marketing & business development
• Manage and lead marketing efforts through content and social media
• Collaborate with the team in responding to requests for proposals
• Assist in business optimization through B2B communication and other avenues
• Document management
• Edit, format and proofread reports for client communications & other document management & control functions
• Oversee electronic document management for the organization
• Human resources
• Assist in recruiting and onboarding new talent
• Coordinate professional training and development
• General administration
• General office duties such coordinating with vendors
• Schedule meetings and coordinate project requirements with clients
• Follow up with clients for payment and other information
• Other duties as required
Required qualifications and skills:
• A degree or diploma in business, paralegal, law clerk or journalism
• 5+ years’ experience in technical writing, corporate administration, business development, law clerk or legal assistant role
• Proficiency in MS Office Suite, G Suite & Adobe
• Experience with electronic document filing and management processes
• A positive attitude and excellent interpersonal skills