Amazon work from home jobs (100% Remote and Direct Hire)

Amazon work from home jobs (100% Remote and Direct Hire)nnJob Location: United States / Remote work from: USA…nnBase Salary: USD25-USD40 Per hournnEmployment Type: Full-timennDescriptionnn5 years of developing a team of technical professionals across multiple locations experiencenn2 years of leading technology teams as a information technology operations manager experiencennBachelor’s degree, or 4 years of professional or military experiencennKnowledge of Linux or Unix systems administrationnnAt Amazon, we strive to be Earth’s most customer-centric company where we can find and discover anything we want to buy online. We hire the world’s brightest minds, offering them an environment in which one can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.nnAWS IT Services Support team provides highly-available IT support for Amazon employees worldwide. We provide support for all used client applications, operating systems, email, VPN, mobile devices, and common collaboration services such as SharePoint and Exchange. Our customers may engage us via phone, chat, in person, or trouble ticketing.nnYou will manage local and/or remote resources and assist the global organization to define the perfect customer experience and own the strategies to create that experience. You will help the group develop and leverage their knowledge base to expedite the resolution of recurrent issues. You will identify ways to proactively reduce requests through automation, documentation, and process improvement. You will set high standards for issue handling, escalation and problem management across the organization and guide the team with metrics and goals that clearly measure their success