Are you geared up to discover an international of possibilities, each at work and for the duration of it slows off? Join our American Airlines family, and you’ll tour the international, develop your understanding and grow to be a first-class model of you. As you embark on a brand new journey, you’ll address demanding situations with flexibility and grace, gaining knowledge of new competencies and advancing your profession even as having the time of your existence. Feel loose to enhance each of your private and work existence and hop on board!

Why you may love this process

This process is a member of the Technology Team in the American Airlines Credit Union.  The position is chargeable for keeping and assisting all American Airlines Credit Union enterprise packages and technical gear and utilities had to guide those packages which include software programs, interfaces, networking and connectivity, databases, etc.

What you may do

  • Manages the everyday administration, guide, maintenance, database administration, proactive tracking, shifting improvement software program into production, device overall performance and capacity, software program compatibility and upgrades, seller control, utility and device run ee-e book documentation for over a hundred and forty enterprise packages
  • Performs tier three escalation for all software program packages hosted internally and externally and works carefully with different IT purposeful regions and companies to troubleshoot, debug, communicate, document, clear up and save you devise outages and disruptions 24×7
  • Provides remarks and documentation to the layout group and Service Desk as important to modify requirements and procedures
  • Coordinates with Testing and QA to create, refresh and level checking out environments
  • Adheres to the software program launch schedule, software program compatibility matrix, and extra control
  • Communicates to all stages of the enterprise and assists and follows up on any scheduled or unscheduled device outages
  • Oversees seller control, seller members of the family and escalation, enforcement of carrier degree agreements and tracking and making sure seller alignment with enterprise strategic direction
  • The decided-on candidate could be chargeable for making sure the safety and confidentiality of all account and associated records that is a part of their work and for making sure that his/her work is in compliance with all relevant legal guidelines and guidelines which include, however now no longer constrained to, the Bank Secrecy Act.

All you may want for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s diploma in pc science, engineering, control records structures or associated field, or 4 years of equal technical experience
  • Strong understanding of the monetary offerings industry, and credit score union’s departments, merchandise and structures
  • Extensive technical competencies associated with software program packages
  • Proficiency and realistic experience with Episys monetary utility, SQL, Mircosoft Operating Systems and gear, AIX and PowerOn programming

Preferred Qualifications- Education & Prior Job Experience

  • Experience with database and programming fundamentals, networking technologies, hardware components, and interfaces and middleware
  • Experience with Java, HTML, .Net, net offerings, Netapp SAN, IBM hardware, VMWare, Cisco networking, and Citrix

Skills, Licenses & Certifications

  • Skilled in Microsoft Office software program (e.g., Word, Excel, Access, PowerPoint) received thru both work experience with the software program or training and hands-on use of the software program
  • Ability to illustrate talent to multi-task, plan, schedule, and organize
  • Ability to work nicely beneath neath stress, manages competing priorities and meets deadlines
  • Ability to illustrate a proactive technique with a focal point on non-stop improvement, consumer satisfaction, and adherence to requirements
  • Ability to workout splendid troubleshooting competencies to research troubles objectively
  • Ability to assume logically with interest to element and a focal point on follow-up
  • Ability to illustrate results-driven, robust selection-making competencies
  • Ability to workout robust seller control competencies and work collaboratively to reap results
  • Ability to be on-name 24/7 and willingness to work bendy shifts
  • Ability to illustrate splendid oral and written conversation competencies & workout powerful interpersonal competencies
  • Ability to take a seat down for extended durations of time even as running a pc
  • Ability to hold pleasant overall performance and attendance
  • Ability to skip relevant American Airlines and Credit Union pre-rent compliance checks

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