Employer Industry: Insurance

Why Consider This Job Opportunity…
• Competitive pay with potential pay differential for bilingual employees
• Opportunity for full-time or part-time employment
• Work remotely from the Greater Houston Area
• Training and virtual platform provided for interviews and onboarding
• Safety measures in place, including social distancing guidelines and home office requirements
• Company workstation provided

What To Expect (Job Responsibilities)
• Provide excellent customer service by explaining policy coverage, claim status, and assisting with claim payments or other policy information
• Heavy phone contact with policyholders, providers, and interested third parties
• Process policyholder requests from correspondence, phone calls, and emails
• Review and maintain new and revised procedures regarding policy information
• Maintain department standards for number of calls, average handle time, and time management

What Is Required (Qualifications)
• High school diploma or equivalent (some college preferred)
• At least one year of office experience preferred (telecommunications experience a plus)
• Life and Health insurance background and knowledge of insurance operations desired
• Excellent communication, both written and oral, and organization skills
• Basic PC skills

How To Stand Out (Preferred Qualifications)
• Bilingual proficiency in English and Spanish
• Typing speed of at least 30WPM

#Insurance #CustomerService #RemoteWork #CompetitivePay #TrainingProvided

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