Job Description

Grow your career at Cedars-Sinai!

The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes, and technologies. Cedars-Sinai has once again solidified its position as a global healthcare technology leader, receiving top accolades in not one but two prestigious surveys.

Why work here?

Cedars-Sinai placed in the top 20 on Newsweek’s “World’s Best Smart Hospitals 2024” list, which highlights hospitals that have excelled in the utilization of electronic functionalities, telemedicine, digital imaging, artificial intelligence and robotics.

The organization’s Healthtech excellence was acknowledged again, this time by the esteemed “CHIME Digital Health Most Wired” recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed… healthcare organizations. Cedars-Sinai netted high scores across multiple domains and particularly excelled in the areas of infrastructure, interoperability, and population health innovation.

What you will be doing:

The Senior Epic MyChart Analyst provides an intermediate to advanced level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes.
• Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
• Uses creative skills to help increase patient happiness through designing and optimizing our MyChart platform.
• Drives patient engagement through our patient portal.
• Runs queries to report on various metrics.
• Participates in an on-call rotation to provide off-hours end user support.
• Develops and monitors testing scenarios and methodologies to demonstrate system efficiency. Prepares and maintains documentation on testing plans.
• Support other 3rd party patient facing applications

Qualifications

Experience Requirements:

Four (4) plus years of experience with Epic MyChart build/implementation, optimization, and support.

MyChart experience with Direct/Open scheduling, Hello World, Patient Questionnaires, TeleHealth (e-visits, video visits, etc.), MyChart mobile app, Result Release, MyChart Bedside or similar projects.

Epic reporting and data analytics knowledge a plus.

Experience with Epic Ambulatory and/or Cadence. (preferred)

Educational/Certification Requirements:

Bachelor’s degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)

Epic MyChart certification required.

Epic certification in Ambulatory and/or Cadence, preferred

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