Are you ready to embark on an exciting career as an Online Chat Support Specialist, all from the comfort of your own home? In this role, you will take on the essential responsibility of engaging with customers via live chat on our business’s website and social media platforms. Your mission is to provide impeccable support, answer queries, offer product information, and assist customers through… their purchase journey.
Key Responsibilities:
Engage with customers through live chat to provide timely and informative responses to their inquiries.
Offer guidance and support to customers, ensuring a smooth and satisfying purchasing experience.
Handle customer complaints and concerns, and when necessary, escalate them to the appropriate department.
Efficiently manage your time, multitask, and communicate professionally through written interactions.
Rate: $35 per hour.
Location: Remote work online worldwide (United States preferred).
This position values clear and professional written communication skills, as well as the ability to multitask effectively. Prior experience is a bonus, but not a requirement, as we provide training to ensure your success in this roleShow full descriptionCollapse